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Privacy Policy

Personal Information
“Sathi Pasal” is a of Online Sathi Group Pvt. Ltd., a company incorporated under the Companies Act, 2006 with itscorporate office at Old Bhadrapur Road, Birtamod – 57204 in the course ofits business. The domain name is owned by the Company.


The Company respects your privacy and values the trust you place in it. Set outbelow is the Company’s ‘Privacy Policy’ which details the manner in whichinformation relating to you is collected, used and disclosed.


All visitors to (Site)are advised to read and understand our Privacy Policy carefully, as byaccessing the Site you agree to be bound by the terms and conditions of thePrivacy Policy and consent to the collection, storage and use of informationrelating to you as provided herein.


If you do not agree with the terms and conditions of our Privacy Policy, includingin relation to the manner of collection or use of your information, please donot use or access the Site.


Our Privacy Policy is incorporated into the Terms and Conditions of Use of theSite, and is subject to change from time to time without notice. It is stronglyrecommended that you periodically review our Privacy Policy as posted on theSite. Should you have any clarifications regarding this Privacy Policy, please do nothesitate to contact us at Collection,Storage and Use of Information Related to You. We may automatically track certain information about you basedupon your behaviour on the Site. We use this information to do internalresearch on our users’ demographics, interests, and behaviour to betterunderstand, protect and serve our users. This information is compiled andanalysed on an aggregated basis. This information may include the URL that youjust came from (whether this URL is on the Site or not), which URL you next goto (whether this URL is on the Site or not), your computer browser information,your IP address, and other information associated with your interaction withthe Site. We also collect and store personal information provided by you from time to time on the Site. We only collect and use such information from you that weconsider necessary for achieving a seamless, efficient and safe experience,customized to your needs including:


To enable the provision of services opted for by you;
To communicate necessary account and product/service related information from time to time;
To allow you to receive quality customer care services;
To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards;
To comply with applicable laws, rules and regulations; and To provide you with information and offers on products and services, on updates, on promotions, on related, affiliated or associated service providers and partners,that we believe would be of interest to you. Where any service requested by you involves a third party, such information asis reasonably necessary by the Company to carry out your service request may beshared with such third party.


We also do use your contact information to send you offers based on yourinterests and prior activity. The Company may also use contact informationinternally to direct its efforts for product improvement, to contact you as asurvey respondent, to notify you if you win any contest; and to send youpromotional materials from its contest sponsors or advertisers. Further, you may from time to time choose to provide payment related financialinformation (credit card, debit card, bank account details, billing addressetc.) on the Site. We are committed to keeping all such sensitivedata/information safe at all times and ensure that such data/information isonly transacted over secure Site [of approved payment gateways which aredigitally encrypted, and provide the highest possible degree of care availableunder the technology presently in use. The Company will not use your financial information for any purpose other thanto complete a transaction with you.


To the extent possible, we provide you the option of not divulging any specificinformation that you wish for us not to collect, store or use. You may alsochoose not to use a particular service or feature on the Site, and opt out ofany non-essential communications from the Company.


Further, transacting over the internet has inherent risks which can only beavoided by you following security practices yourself, such as not revealingaccount/login related information to any other person and informing ourcustomer care team about any suspicious activity or where your account has/mayhave been compromised.


We use data collection devices such as “cookies” on certain pages ofthe Site to help analyse our web page flow, measure promotional effectiveness,and promote trust and safety. “Cookies” are small files placed onyour hard drive that assist us in providing our services. We offer certainfeatures that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently duringa session. Cookies can also help us provide information that is targeted toyour interests. Most cookies are “session cookies,” meaning that theyare automatically deleted from your hard drive at the end of a session. You arealways free to decline our cookies if your browser permits, although in thatcase you may not be able to use certain features on the Site and you may berequired to re-enter your password more frequently during a session. Additionally, you may encounter “cookies” or other similar devices oncertain pages of the Site that are placed by third parties. We do not controlthe use of cookies by third parties.


If you send us personal correspondence, such as emails or letters, or if otherusers or third parties send us correspondence about your activities on theSite, we may collect such information into a file specific to you. We do not retain any information collected for any longer than is reasonablyconsidered necessary by us, or such period as may be required by applicablelaws. The Company may be required to disclose any information that is lawfullysought from it by a judicial or other competent body pursuant to applicablelaws.  The Site may contain links to other websites. We are not responsible for theprivacy practices of such websites which we do not manage and control.


Choices Available Regarding Collection, Use and Distribution of Information
To protect against the loss, misuse and alteration of theinformation under its control, the Company has in place appropriate physical,electronic and managerial procedures. For example, the Company servers areaccessible only to authorized personnel and your information is shared withemployees and authorized personnel on a need to know basis to complete thetransaction and to provide the services requested by you. Although the Companyendeavours to safeguard the confidentiality of your personally identifiableinformation, transmissions made by means of the Internet cannot be madeabsolutely secure. By using the Site, you agree that the Company will have noliability for disclosure of your information due to errors in transmissionand/or unauthorized acts of third parties.


Please note that we will not ask you to share any sensitive data or informationvia email or telephone. If you receive any such request by email or telephone,please do not respond/divulge any sensitive data or information and forward theinformation relating to the same to fornecessary action.


Communicationwith Company
If you wish to correct or update any information you haveprovided, you may do so online, on the Site itself. Alternatively, you maycontact the Company to correct or update such information by sending an e-mailto:

In the event of loss of access to the Site, you may contact the Company bysending an e-mail to:

In the event you wish to report a breach of the Privacy Policy, you may contactthe designated Grievance Officer of the Company at

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